CRM software for small business is a technology that manages the relationship between businesses and customers.
This application can be used to store and manage the entire customer database, as well as track and analyze recorded interactions, all within a single platform.
By using a CRM application, you can manage various important aspects related to consumer data, such as scheduling meetings, generating reports, sending emails, adding notes, and managing Public Relations (PR). All of these tasks can be accomplished with just one application.
So, if you are in need of a Customer Relationship Management application to streamline your business operations, here are the best small business CRM software that you can try. Especially No. 5, which we highly recommend for those who want to know more about these apps.
Most Popular CRM Apps that are Suitable for Your Business
Please keep reading to the end, so you don’t miss out on important information and instructions on how to use them.
CRM software for small businesses, the first one on the list is HubSpot. This application is perfect for those who are new to using CRM software.
In addition to having various important functions for managing your business, this application also has an easy-to-understand interface, even for beginners.
Moreover, you can connect it with Gmail or Outlook to automatically save every activity that you do.
Microsoft Dynamics CRM
Microsoft Dynamics is a suite of enterprise resource planning and CRM software applications that operate on the Microsoft Windows system.
With Dynamics 365, you will have access to CRM tools that function as flexible solutions. However, the downside of using Microsoft Dynamics is that it can be quite expensive, and there is no dedicated support for its users.
Another CRM software is SalesForce, which is a cloud-based software company headquartered in San Francisco, California. SalesForce was founded by Marc Benioff and Parker Harris.
SalesForce also sells a suite of CRM software applications to complement customer service, marketing automation, analytics, and application development for businesses.
If you need a high-quality paid customer management application, Pipedrive may be the best choice. This application allows you to fully manage your customer database, including sales reporting.
Although it is available in a paid version, you can still try this CRM application for free by taking advantage of the free trial feature provided. This way, you can ensure whether this service is suitable for your business or not.
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Those are some of the most popular CRM software for small business options that can be used to grow your small business.
Each of the above Customer Relationship Management services certainly has its own advantages and disadvantages.
However, these recommendations are among the best popular applications that are worth trying.